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  • Call on 12/31/17 at 9:28pm to place an order for (1) large pizza. On the first call, the guy answered "thank you for calling Dominos...I mean, Papa Johns." He then asked if he could place me on hold. I said ok. I was on hold for literally 5 minutes before hanging up and calling back. Same guy answered and just said he needed to put me on hold. I waited another 4 minutes before hanging up and trying back. The third time I called, he just picked up and put me on hold. I hung up and tried again because I wanted to see what the heck was going on at this point. He left the phone off the hook. I live about 4 minutes away, so I just drove down there. I parked in front and there was no one inside. A saw a delivery driver leave and, at this point, it was about 10pm. Before I could get to the door, someone locked it and turned the "open" sign off. I went to the door and a guy in the back saw me, frowned and turned his back to me. Unbelievable. If this is what we have to look forward to from our new neighborhood pizza establishment, then I'll just go back to my older options. So disappointed! I've included screen shots of the calls I made so you can see that this is 100% true...
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