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  • Friendly staff and clean office. From what I have seen, somewhat frequent turnover with the Dr.'s I've had. Right now I have Dr. Susman, she's concise, to the point, compassionate, easy to understand. Oral surgeon Dr. Lillien does his job well, I got my wisdom teeth out without complications or infections later. Healed up pretty well. Scheduled out pretty far so difficult to get an appointment in if you have specific avail abilities. Certain staff could use more training on procedure and techniques to expedite the process and minimize x-ray radiation time. Julie is doing a breast cancer walk, so donate (personal check) and get teeth whitening kit for 99 dollars. About staff: Kendall is very friendly and professional. Noreen seems like she could use more training (quite a few x-ray retakes with bite tabs), but she was friendly overall. The process took a bit longer than I anticipated. Suggestions: Train the staff thoroughly, with technique and procedure so it can speed up customer service. especially with bite tab as well as the other kind (the red circular one). Customers like to minimize their radiation exposure time : ) Clean office and helpful reception staff. Dr. Susman was to the point and very clear about wahts going on and what to do next. downfall: Scheduling can be somewhat difficult if ppl have specific avail abilities but in general, reception staff is very helpful
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