This comment applies across the board to all Panera locations:
Get the accountants out of the kitchen! Your "portion-control" efforts, (food cost containment) makes your serving size pathetic. Had a catering order delivered with all sandwiches having only small shreds of meat. No pretext to cover the bread. It is little wonder Capriottis is kicking your butts! I won't repeat the mistake of ordering from you...it was embarrassing!