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  • The service here was not good. I ate here at lunch time on a weekday, so understandably it was busy but even the simplest things were ignored. For example my friend asked for ketchup and had to ask again, and by the time he got it the fries were just about finished. Took a long time for water to be refilled. I ordered a vegetarian pizza and the server didn't point out to me that it is actually gluten free. When I tasted it I asked him why it tasted funny and when he told me it was gluten free I said there must be a mistake, I didn't order gluten free. "It's printed clearly on the menu - vegetarian pizza gluten free", was the reply I got. He got the menu and there in very small swirly letters above the pizza were the letters gf. I've waitressed before, it seems like good policy to point this out to a customer when ordering, especially when it isn't clear on the menu and when we were in a hurry to order and may have missed the (tiny) "gf" above the dish. He replaced the pizza which was nice but I do think it should be made clear to the customer when ordering that it is gluten free. As an aside, I never have a meal replaced because I don't like it or whatever, but gluten free is not something that is very palatable if you're not used to it. The mushroom soup was awful, didn't touch it. My friends chicken sandwich was well below average and left unfinished. Overall an expensive lunch that left us unsatisfied.
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