We went the other day to look at handguns and use the range. Our experience in the sales are was great and we received some very useful information by the very knowledgeable and friendly salesman, sorry I don't remember his name.
When we went to the range area we were helped immediately by another helpful, courteous employee and away we went to the range.
We encountered several problems on the range and had to either return to the desk or beat on the window to get these resolved since there was No Range Officer for the entire time we were there. When we exited I could see at least five employees standing at the Range Desk standing there with nothing to do.
I don't understand how, in all other respects, they run a great store, but ignore the part where the most critical safety issues can occur. If I go to use the range again I will make sure that there'll be a Range Officer before I enter the range.