I've driven by this place a few times since it opened. My friend mentioned wanting to go to a "pub" for dinner, so we decided to try Jack's Place out. Hot mess.
Walked in the door and stood looking helpless for a few minutes before someone finally told us we could seat ourselves. A good ten minutes went by before our server gave us menus. She explained they were "slammed" and aren't usually this crowded...and she'd return to get our drink orders. I looked around and saw maybe seven tables and a smattering of people at the bar...not what I'd consider to be slammed at 7pm on a Friday in Old Town, but whatever. 10 or 15 minutes went by again, and the waitress returned, and apologetically took our drink order. More time elapsed and a man brought out my IPA and a half-full pint of beer for my friend. The keg popped, he said, and they'd bring out another beer for him. But not for another 20 mins. We both ordered steak sandwiches, which took over an hour to come out. I will say the sandwiches were very good. But the place is terribly mismanaged, I can't imagine how it will last. When we finally left, we had been there for two hours. The server was apologetic but nothing was comped on the bill, except they didn't charge my friend for his half-full pint (I should hope not!). Over $40 for our meal. This place will be gone by summer.