If I'm going to pay for a facial or message I want to be pampered all the way. I had a couples message here and on my second visit I had a hydrating facial. The facial had me when I received a foot, need I say more? And the massage was perfect for me, they asked me a lot of questions of what I like and don't like so they could book me with a good match. Apparently they have some that specialize in deep massages and others who specialize more in relaxing ones. I prefer relaxing and my husband prefers deep tissue, so this was perfect I got what I wanted and he got what he asked for lol. Also we got to be in the same room which is very important for my husband. He is a macho man and wouldn't go in a room alone. I will definitely go back next time I'm in town. Customer service is A rated.