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| - TAKE OUT EXPERIENCE
This was not only a VERY awkward experience but also annoying! We reside close to this location and decided to give it a whirl. There were a few other patrons waiting for their take out items and one couple dining in. This is definitely not an establishment primed for dining in, and if you must try for yourself, I would strongly recommend to download their menu and call ahead. We waited nearly 10 minutes for someone to greet us. Now mind you, during this wait period, we managed to see the delivery gal stream out of the door and the cashier look directly at us before grabbing her infant, taking him to the kitchen and tending to him prior to taking our order. Being a mother, myself, I patiently looked past the initial lack of customer service... I mean, I came for take out... My expectation was in the quality of the food.
During the wait; which felt like an eternity, we took notice of the dirty floors, another worker, most likely the owner's, 5-6 year old daughter roaming around to EVERY patron and asking to play on their phones. She sat next to us as we waited and began to flip through my phone inquiring of my game apps. At first it was endearing but became rapidly annoying as she also took my husband's phone to do the same. As our food finally arrived, she REFUSED to give back the phones! I literally had to pry the phones from her hands as she kicked and laid on top of them! She then refused to let me out of the booth!!! My husband had to move the table and I had to literally climb over her! The woman at the counter said NOTHING!!! We grabbed our condiments and scooted out as fast as possible... Only to find that our Chicken Teriyaki bowl was missing. We reluctantly went back in to be told that it would be another 10-15 minutes. During the interim, this little girl went up to 2 male patrons and proceeded to take and also play on their IPhones. When they too tried to depart she ran out of the place and across the parking!!! They went out after her and the lady finally came out from the counter, retrieved the guy's phone and left her alone again. Not a word to the little girl!!! A new family walked in and she proceeded again. This time she took their little boy's toy and ran around the entire place! He kept attempting to grab his toy back and she would run. How is this even possible??? Wow!!!
I would love to say the food was fantastic and it was well worth it but unfortunately the Wor Won Ton Soup was extremely salty and consisted of 4 wontons, 2 shrimp, 2 snap peas, a few slices of pork and NO veggies!!! The Veggie Fried Rice was extremely bland and could say the same for the Chicken Teriyaki. The Veggie Egg Rolls weren't cooked internally and our rice container was maybe 3/4 full... Really less for a family of 3 that we paid additionally for.
So not only was the food sub par, next to awful... But the customer service is non-existent and you become an instant babysitter for the establishment without ANY reward. Makes you wonder how cleanly the kitchen staff really is when they are changing diapers from the same kitchen they are preparing your food. By the way - It took 45 minutes to complete our order.
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