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  • NO APOLOGY IS BETTER THAN A FAKE ONE THAT TELLS ME I HAVE 'MISINFORMATION'----- NEVER STAY HERE!!!!!!! It's one thing if you want to apologize for a bad experience that a customer has. It's ENTIRELY another thing when you want to tell a customer that the information he garnered while conducting interviews of the hotel staff, valets, and security guards is 'misinformation'. LET ME BE VERY CLEAR: The Lead Valet HAD HIS CAR STOLEN OUT OF THIS PARKING LOT. The Security Officers that patrolled the outside of the the building told me THAT CARS ARE ROUTINELY BROKEN INTO IN THIS LOT AND THAT THEIR PERSONAL CARS HAD ALSO BEEN BROKEN INTO IN THIS LOT. THEY ALSO VERIFIED AND SHOWED ME THAT THE SPOT MY CAR WAS PARKED IN WAS IN A BLIND SPOT IN THE CAMERA COVERAGE IN THE LOT. Finally, the staff inside the hotel confirmed that THIS PARKING LOT IS WELL KNOWN FOR PROBLEMS WITH CARS AND THAT THEY OFFER NO VALET SERVICE FOR ANYONE FORCED TO STAY IN THE BACK TOWER, LEAVING THEM WITH NO OPTIONS FOR A SECURE PLACE TO PARK THEIR VEHICLE. Anyone reading this should be flabbergasted at my 1) BAD experience, 2) Horrified at what was done by this hotel AFTER the experience and 3) Realize that their attempt to try to cover up what happened by characterizing it as 'misinformation' will only serve to drive more customers away without any help from outside sources. This is STILL the worst hotel in Vegas.
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