This is a followup on my previous review of Earnhardts' service department that I have experienced in the past. I received a response from Earnhardt that seems to be disingenuous, if you look at all of the negative reviews of Earnhardt, they responses are all the same, looks like they are actually posting a canned response, computer generated. I have already met with Mr. Doll discussing my concerns regarding the service I have received from Earnhardt and obviously that went to no avail because the same thing happened again.
Wouldn't you think if Earnhardt was sincere about mending a relationship that they would call me directly to resolve a bad review, they have my information, i.e. telephone number. I shouldn't have to reach out to them.