So there's two parts to my review and scoring. They get a 5 for ingredients. Hands down - everything is always fresh and it's probably due to how busy they are that they have constant turnaround with ingredients. The downside? They have a 2 on listening to custom orders. I hate salad dressing but I like it mixed in. Sue me right? I feel like saying "half a circle" when their common practice is two circles around the bowl makes sense. "Light dressing" or "really light on the dressing" always gets me one full circle around which is still drenched. It's SO frustrating bc I'm either asking for it on the side, which I hate, or getting stuck with a salad drenched in dressing, which I hate. Really there's just no win BUT if you don't need anything customized, you're good to go