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  • Casa Deluz: 0.5/5 The good: lots of tables but... The bad: the food isn't great, in fact there are much much better dim sum places than this. The presentation was fine, just the taste isn't good. However... The ugly: referring back to the loads of table, there are also tons of people (they have a weekend dim sum promotion, where dishes are all at a discounted price). That of course attracts customers. However, in order to get a table it comes at a no reservation and first come first serve basis. Unfortunately, I got to see customers cut in the line without having to wait. They all go to one of the assistant mangers, bypassing the wait table, and getting a table right away. The worst case I've seen was one customer going directly to an empty table and dragging one of their 'assistant' managers to the table in order to pretend they were the ones who put them there. Confronting the manger did nothing more than rolling their eyes and telling us that no such thing happened. What was more of a 30-45 min wait was suddenly an hour and more wait. I can tolerate a few 'vip' customers cutting, but when it gets to 8-10 tables being cut in front of you, you start wondering how this no reservation system works. The terrible: I would have love to no tip them (I never ever have done this at a restaurant), but you won't even get that choice. All bills are cash only, and 'service charge' are already included. The neutral: I only gave them 0.5/5 just because their dim sum was average and edible.
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