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  • If you want to play games and get yanked around this is the perfect car buying experience for you. I lost 2 hours of my life that I will never get back. Do yourself a favor and go to Bell Ford! They actually take care of their customers. I explained to the sales associate over the phone the deal that I was getting on a used vehicle at another dealership, and asked if they could beat it or at least match it. I also told him I had 2 young children and didn't want to waste his time or my time. After putting me on hold for 10 minutes he said yes they could match it. I told him I would be on my way. Once we get there it takes them 30 minutes to bring the vehicle around. I had already test drove the same exact vehicle earlier in the day, and told him I would take it instantly. We go back to the desk and the salesman starts filling out paperwork for my trade in. We wait another hour for him to go back and forth to his manager in the room behind us. I made sure he understood I would not go over 675 a month no matter what. He said ok no problem. I then get walked over to the finance guy who happened to be the grumpiest person in the dealership. I have to explain again the deal that was already waiting for me at another dealership, and that I would not be paying over 675. He prints out some numbers and says ok we are looking at 800 a month "what do you want to do" I start to get up and say leave. He ends up going back and forth between his office and the almighty "manager's" office and finally saying 700 is the lowest they could go. Finally I got the courage to just get up and walk out. Horrible horrible experience. I've bought several vehicles throughout the valley and this place was the worst Liz
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