Auto: The location is great as previous reviewers have mentioned; barbershop, bakery, restaurants within walking distance so you can multi task.
They were friendly and polite. If I didn't have a coupon & a membership the oil change would have cost $45. 109$ an hour for labor is a little high in my humble opinion. I made an appointment easily the next day from the previous day phone call.
However; they left my car unlocked in the parking lot....I'm not okay with that. How about I just hand over my keys and valuables to a thief?
Travel : I did have a good experience with the travel people. I ran into a challenge with an online booking and the employee gave me the contact info for a manager and she fixed the problem right away.
They also sell Baggalini bags for those of you who are as obessed as I am with the brand.