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| - Pros: Professional, courteous sales staff with deep knowledge of their craft.
Cons: I have yet to experience a negative situation in the few visits I've made.
My wife and I were out with a friend, and decided to stop in at Mastroianni's 750 S Rampart location on Sunday, April 8th at about 1 PM. I wasn't sure what to expect aside from reading a few Yelp reviews, and was happy to see that I was warmly greeted immediately on entering the shop. I chatted a little bit with staff about what I was looking for, and they offered up multiple suggestions within different budgets and styles. There were a few patterns and colors that just weren't my cup of tea, but the shop selection meant that I got to be picky when it came to finer details in construction and color.
Once it came to trying on articles of clothing in front of the full length dressing mirrors, everybody in the place became involved in trying to find me the best fit and combinations for my style. It was a refreshing feeling seeing everybody around come together to produce an outstanding consumer experience. By the end of what felt almost like a movie montage thanks to my wife and friend, we had picked out basically a full week's wardrobe in Pal Zileri coats and slacks for a reasonable price. We finished up our business that day, were told the tailored products would be ready by next weekend for pickup and said our goodbyes.
I just came back from Mastroianni's today, April 14th, and when I went in for pickup, I was greeted as if by a family member by one of the specialists who had worked with me last weekend. Everything fits great, and I can't wait to wear these outfits that I never could have picked out myself.
Overall, I had a great experience and I'd recommend them to friends, neighbors and strangers looking for a sharp outfit. If anyone has any questions regarding my review, feel free to leave a comment and I'll get back to you.
*I left names out of the body of my review as I believe that reviews naming staff skew shoppers towards certain people, and I believe that everybody who works at this location is a professional and capable of taking care of you. To those that did work with me, I'd imagine you'd recognize my name and I'd like to thank you again for your time and assistance in finding my outfits.
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