Worst haircut ever. I get my hair cut every month and I have to say I've NEVER had a bad haircut until today. I was very clear that I like spikey, toddled, messy short hair. I walked out with a cross between a bowl cut and a bouffant. Normally it takes about 15 minutes to cut my hair. This lasted well over a slow, painful hour. I'm guessing they gave me to the new girl. Not picky but you do have to listen to the customer. She clearly knew I wasn't happy and blamed it on the products. Came home and took the scissors out.......