Service has always been hit and miss at this location. I can't remember when my take out order was even remotely correct. The meat is what brings me there and the terrible service drives me away.
To be fair I brought a few buddies there for lunch a while back and the wait service was great and the food even better. No complaints that day from anyone.
Take out prices went up 50 % last year and that is why I am no longer frequenting this chain as I used to ( I was a customer for over 20 years)..