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  • Let me just start by saying if I can give him more stars I would!! Definitely 5 stars in my book! First off, Aaron has a great personality-- really friendly. I work for State Farm so I have tons of restoration companies trying to get my referral business but because Aaron came off the most professional and most knowledgeable to me I always recommended him. Well..... It just so turns out I ended up on the customers end due to a leak I unexpectedly got at my home!! As soon as I seen the leak the first person to pop in my head to call was Aaron. I mean, c'mon I refer all my customers in need to him so I had to try him out for myself. As soon as I called Aaron around 5PM (Tuesday) he immediately made his way to come check out my house. When he came he investigated the leak (what caused the leak and where the leak was). This was our first ever major problem we've at the house so we asked him for suggestions on what to do and he gave us different routes we can take and his opinion on which route he would take if he was in our shoes. We made our decision as a household and decided to go with a claim since the damages were way more than what we expected. Once we put our claim in Aaron got straight to work with no time to waste. The claim was put in around 8PM-9PM and he didn't leave my house until around 2AM because he was getting the job done. He started drying our home where the leaks were and tearing apart my kitchen floor where the water had damaged. Then he came back the next day (Wednesday) around 5PM to continue his drying and everything else he does. Then Thursday he came back in the morning around 10AM WITH the insurance adjuster and showed the adjuster what was going on-- what he did to dry and help the problem. The adjuster let us know what was going to be covered and what was not. Then Aaron came back again the next day (Friday) and got straight to work with what the adjuster said needed to be done. As some may know- insurance does not cover mold and unfortunately we had some mold. We could've definitely called someone else to take care of the mold situation but why would we do that when we have Aaron?! We trust him to do a great job and I have no regrets!! Aaron not once pressured us into making a decision we did not want to do or did not feel comfortable doing. He was very informative and doing so helped us take the best route for our home. Now that I've got to experience him first hand I will continue to refer him to everyone-- clients or not. He's such a hard worker and definitely makes sure the job gets done. He works late hours and back again early hours. I appreciate everything he's done for me and my family.
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