I've been coming to the Bayview Village Hand&Stone since they opened a few months ago. The facilities are clean and well maintained. And it's a great location with parking. The staff are friendly and treat you like family. They genuinely care that you have a good experience so you'll return which is nice, but it's also the service provided by the estheticians and massage therapists which keeps me coming back. The facials are so relaxing that I've fallen asleep more than once. All the massages I've had to release tension and work out my knots have been effective. The therapists usually ask where to focus my treatment and because I sit at a computer all day swiveling between 2 monitors I usually have issues with my neck and shoulders, so I ask them to concentrate on these areas. But on my last treatment I decided to add a foot scrub and aromatherapy. And it was pure bliss!! It was such a wonderful experience I can't wait to do it again. I even joined their lifestyle program to be able to have a massage or facial each month!