We decided to give Earls another try after management contacted me on my review.
The service was definitely a 180 from the last visit we had. Our server was friendly and attentive throughout our visit. We started off with wings as our app, I got a burger with fries, and he got the steak and sushi.
Food came to our table within a reasonable time and it all tasted delicious. We were really full by the end of dinner.
Earls definitely changed our opinion of them. Therefore, we will be returning in the near future.