I really enjoyed everything about my dining experience here today. The cashier was friendly and greeted me as soon as i steped in line. I got a bacon cheeseburger w/ fries and zucchini. Everything was delicious and fresh. I sat on the patio and the waitress out there was also friendly and i appreciate the outside dining option. The food has an old-school diner feel to it. Nothing fancy or pretentious here. This place is not for the needy or picky. Which in my opinion is why most but not all the people feel the need to give them bad reviews on service. This establishment is a family owned buisness and has made their menu. You get what you see, it is not the costumers right to come in and modify or change things to their own liking. If you want to change everything and you dont like the service start your own buisness and run it how ever you want, that's what your entitled to. This is a prime example of where corporate restaurants have nearly ruined it for small time restaurants like Jim's, they have single handedly created a society of entitled restaurant goers. Jim's Burgers i think you guys are doing it right. I like your food, your service and your easy going ambiance. Thank you!