I chose this restaurant because I needed a quick bite before a convention. Worst decision! After ordering, it took 35 minutes for them to deliver a burger. The restaurant wasn't even packed! I asked to speak to the manager. She came over and just looked and said oh are you done? No, hello, no hi I am. (So still do not know her name)... Nothing. I said no, I am not done, it took over 35 minutes for me to receive the burger, is it normally this long of a wait? She said no. No apology, just "I'll take something off". I get the check and all she did was discount a $25 check by $6.25. (That barely covered my $4 soda drink). I will not be back. The lack of professionalism was appalling. Avoid this restaurant! The burger wasn't that good either, I'd rather had Five Guys.
At least the waitress was apologetic and friendly.