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  • My family and I went to Heirloom as party of a murder mystery dinner. We were seated directly beneath the air conditioner which was extremely unpleasant to start. Our first course was an artful salad served on slate. The presentation and balance was wonderful. By the time our entrĂ©e arrived, mine was cold. I don't mean cool or not hot, I mean COLD. Smashed potatoes with a pork tenderloin and fresh made onion rings all stacked. The potatoes were warm but when I cut my pork, it was not just cold but had frozen granules inside the raw pork. I sent it back to the kitchen and the waiter was very apologetic and offered a meal replacement which I declined. The manager came next and he too was very apologetic and offered anything they could do to make up for it. He offered some hot tea which he brought out himself which was delightful to have as I was seated under a blowing fan. The desert course was definitely nothing to write about. Bland piece of 1 1/2 X 3" chocolate cake. Overall, nobody at my table was thrilled with their meals except for the salad but mine was the only one not cooked. The food was extremely disappointing, especially reading all the great reviews but I have to say that the service was outstanding. From the moment we were greeted until we left, everyone from the wait staff, the bar staff and the manager were terrific.
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