Ok. You sign up for their rewards program. You buy something, earn a "coupon" that quickly expires. You try to use the coupon but only the original email you received months ago can access the $5. Basically you spend and get nothing in rewards because they make it so hard to access. They said it's all about privacy. So why can Safeway acesss my Air miles at the till? And HBC and every other retailer? This tech company lives in the past - which helps them save reward dollars. Anticipated purchase left at the counter. Rant done.