I have been here Atleast 3 times and staff is always nice. Of course some servers are better at their jobs than others, but that's anywhere. As long as I get served in a reasonable time, I'm content. My gripe is that sometimes they give peanuts as an appetizer and sometimes they don't. I want my damn peanuts ALL the time :-(
The food is nothing spectacular, but it's good for a casual meal. I have never dined in the indoor area. The deck patio over the pond is too awesome to to be cooped up indoors! They also have a front patio area for a view of the Boardwalk traffic. Dogs can also dine with their owners on the front patio.
There is nothing bad I can really say about Boardwalk Billy's. It has become one of my favorite spots in the area. The atmosphere is casual and welcoming. It is definitely a great summertime spot.