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  • Good Pizza...BAD SERVICE... If You're African American I have been a fan of Brixx for years and have visited numerous locations and never had bad service until last night. A friend of mine and I ventured to the uptown location and were treated like second class citizens the entire night. It wasn't particularly busy due to the inclement weather so I thought it was odd that it took nearly 15 minutes for a waitress to acknowledge my presence and take my drink order or bring menus to the table. She never gave her name or smiled and for the entire meal experience, my date had to keep flagging her down. She hardly checked on us during the meal (our empty dirty plates smiled at her from the table), my beverage glasses became empty and remained that way until we flagged her down and asked for refills, it was awful. It was then that I noticed that we were the only patrons of color in the entire restaurant. I have never had the "race" experience in Charlotte, so this was shocking. I was determined NOT to look at the situation that way, but it was soon VERY evident that our Caucasian counterparts were getting stellar service, and we were not. This all culminated when she brought us the check (which we had to ask for) that she literally tossed across the table. I was mortified. Newsflash: I am an EXTREMELY successful business woman who worked her way through college as a waitress. I have left tips that were more than the price of the meal in pizza joints just because the service was amazing and I wanted to help out an up and coming young person. Casual dining should not equal sub par service, and if you have problem with BLACK people, you should work somewhere else. This experience left a bad taste in my mouth, and I will never visit this place again. I have made it a point to tell my friends not to go there during the upcoming CIAA weekend. Boycott!
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