I see myself as easily impressed with escape rooms. If all parts work, great!
I came with friends after dinner so we were rolling in. We did the Shut Down room. Story was alright, though I was never a fan of lore so this didn't affect my rating.
Let's cut to the chase.
This room was 2/5 difficulty, which is accurate. Puzzles took a good 1-2 minutes to solve and we had to only use actual hints twice. Otherwise, we knew what we had to do... But the flash games were a real bother.
I'm going to try not to spoil, but basically, the games required patience more than ability. We spent 14 minutes on this one part and it was just ridiculous because we knew how to get through it, but sometimes the software glitched and we were forced to restart. The staff saw us struggling and offered to bypass it for us after seeing us do the procedure correctly.
Another part is that one of the stages required looking at a screen that reset itself in a very short amount of time. The visual theme chosen for this really hurt our eyes after several minutes of intense staring. This part ate up 8 mins.
Our optic stems were charred after that stage.
Honestly, the difficulty rating is accurate because we all knew what to do very shortly after encountering the stage. But when parts of the stage required the utmost patience and not ability, that was frustrating.
I feel that they should readjust some of the time settings and also iron out the software kinks to ensure everything runs smoothly and no glitching happens.