I did a ton of research on both the car I wanted and car dealerships in the area. I decided to visit Honda West last month despite the mixed reviews. I wasn't sure what to expect, but I ended up getting the best sales consultants, Antonio Jackson and Nicole Grant.
I went to the dealership, on a Monday, looking to purchase a 2014 Honda Civic. As I parked my car, I was immediately greeted by Antonio. He had a great attitude and showed me all of the new inventory as I requested. I initially wanted the LX model to save some cash, but ended up purchasing the EX model for a GREAT price. Nicole appraised my trade-in, helped me with paperwork and showed me the features of the new car.
I brought a male friend with me that day and he was also pleased with the experience. The general manager even introduced himself to us. Gary was my finance manager. Overall, my personal experience with Honda West was a good one.