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  • Went here on 02/21/14 with my sister, her boss, and our security escort as we were merchandizing some stores all over the airport. Unfortunately, Sammy's didn't have a table for four open, so we put our name on the waiting list, but checked out Rachel's Kitchen instead. There is a severely limited menu at the airport. It's mostly drinks here. 3 of us got the 440 chicken sandwich with rosted red peppers, ciabatta bread, goat cheese, romaine and tomatoes. We all asked for it tosted and they were all very cold in the center. The girls behind the counter had zero training in customer service. Horrible attitudes and flippant behavior. My sister's boss, Erica, is a pescatarian and asked if they could make her a tuna sandwich. They told her that they were out of tuna. Erica said, "I am purchasing this tuna salad that is already in my hand that I pulled out of your cold case. Can you put this on bread and make it a sandwich." This apparently was a confusing request to them. When asked if we should go sit down, they snipped that it was going to take more than five minutes (okay...) so that we should go. Anyway... good food, horrific prices ($10/sandwich alone) and the chick with the wrist tat and monroe piercing needs to be a bit less short with customers.
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