This place was supposed to be a 5 star rating from me but today it had a immediate plunge.
I have been visiting this place since it started the hot pot till it stopped for a couple of months serving hotpot and then re-instate serving hotpot.
I am a big fan of hotpot and I love their soup base. I could safely say I visited them 2-3 times a week.
Couple of days back, I was there dining again and was informed that there was an increase of $1 for the set and also an optional additional of 50 cents if I want the spice for my soup base to be bagged before putting in the soup. It was fine for me as a $1 increase for that fantastic hot pot is not too much and reasonable.
Today I was there again and this time round, I requested for extra chili sauce and was told there will be an additional charge for extra chili sauce. This totally pissed me off .
I don't mind paying for an increase in price of dish as I feel it is worth it but not $2 extra for extra chili sauce. I understand certain time, there might be increase in food cost but not for a little extra spice.
For this , they have lose a loyal customer. The owner should be ashamed of themselves for being so GREEDY.