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| - This is an excellent hotel. Everyone on the staff was beyond nice to me. the room wound up being too nice for a guy like me. Heck, I'd have been happy with a basic room, but I got a two room suite out of the deal. The bathrooms are extraordinarily spacious for a big guy like me (seriously, I've paid more money for a room in my life to wind up with a closet bathroom). The beds suited me just fine.
There are little things that kept it from 5 stars. Room service tends to be expensive in hotels, but here it seemed slightly high ($28 for french toast, bacon, and OJ). First night in the room, I noticed a film of dust on the nightstand and phone, which seemed to be cleaned up after the first night by housekeeping (maybe the room had been out of use for a few days). The wake up call system wakes you up earlier than the time you assigned by 5 minutes (maybe I should be happy about that, but it's a computerized system which should be a bit more in tune). Wi-fi isn't free here (I know it doesn't have to be free everywhere, but it is free in many equivalent hotels).
Also, a humorous side note... the breakfast buffet has a great opportunity to sit on the patio and view the nearby golf course. With the shade in the morning, it's perfect. But, it's a bit overrun by birds. While they didn't fly in my face, a couple landed on my table during breakfast only to fly away. I also noticed that they have a propensity to converge on plates of food left behind by people who leave the table (moral of the story... finish what you have before going for seconds). Plus, since the door is open, the birds fly right into the inside of the hotel.
Which begs the question... if a bird poops on your head, should it be reflected negatively in the hotel's Yelp review? My answer is that if you're outside, no. But if you're inside having a meal and a bird poops on you, that should count against the hotel.
I mean , I don't get pooped on my head in other hotel lobbies.
(Disclaimer... this didn't actually happen to me, but it wasn't out of the realm of possibility)
Bottom line... the missteps were minor in the end. This is a very nice and friendly hotel that I'd be happy to stay at again.
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