Oh my gosh. What happened to this place? The service here is horrendous! I'm not sure if it's because it's under new ownership or something? It used to be much better... I would give zero stars if I could.
I bought a Groupon and the Groupon said it was worth $60 for 4 people. I tried to make a reservation for 3 instead of 4. The person I spoke to said you cannot do that, it says so in the Groupon. So I said ok I will make a reservation for 4. She then says if you show up with only 3, you cannot use the Groupon and I have reminded you of this. She said this in a tone that was not very friendly. Then she said so do you want to cancel the reservation? She said it in a way almost like that's what she wanted me to do. I said that I wanted to keep the reservation. And she didn't sound too happy about that.
Anyhow I changed my mind about going after that experience and called Groupon for a refund which they happily gave. They had outstanding customer service.
So I call the restaurant back to cancel the reservation and she's like "ok bye". Doesn't even ask for my name or anything.
I'm never coming back here even if their sushi was pretty good. These people should be more customer focussed because there are many good sushi places around there with much better service. I already found my replacement - Sushi Run which is much closer to me too.