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| - I hate panning a family business like this, but they need a lot of improvement.
The kid at the counter took my bagel order on a yellow legal pad, but directed me to the lady at the cash register to order my coffee. While I stood in line, a perturbed woman cut in front to get a refund for something she ordered and paid for, but was later told they couldn't make.
During my brief wait, I witnessed the following occurrence twice: a server came out with someone's order, called their name, and when the customer tried to verify the order was correct by asking what it was, the server gave an exasperated "I have no idea what it is" or "I don't know!" in reply.
I asked if the bagels come toasted, and was told they toast all the bagels unless requested not to... however, my when my bagel arrived, it was not toasted. (Still, it was delicious, and the reason I give this place more than one star).
My macchiato came in a 20 oz. foam cup, despite my request to serve it in a mug (they asked my preference when I ordered). Have these people ever made coffee before? It tasted like 16 oz. of cold milk with a shot of espresso! They got the recipe backwards!
If you try Bagel Nosh, go in and order a bagel with spread To Go and skip the coffee.
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