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| - Service at Bampot has never been excellent, but when it takes 25 minutes to just get a cup to put water in, that sort of brings it down to a whole new level.
My boyfriend and I went last night, because I had a craving for their pita and hummus (they put raisins and nuts of some sort in their pita, it's delicious). While we were waiting for our food, we decided that we would like a glass of water.
Bampot has a tank of water at the front, and you serve yourself. Usually this works out great, but last night when we arrived, they were out of cups. So we asked our server if he could bring some out. He said sure thing... five minutes later, he still hadn't brought them out. We weren't asking for him to do anything particularly time-consuming, we just wanted a vessel to fill with water to drink.
So we asked another employee (this took awhile, because employees are almost always at the back, not out where the customers are, so we had to wait for someone to come out). She said sure thing, she'd grab some right away... again, no cups.
Finally, a third employee came out (she's actually one of the co-owners of the place) and we asked her for cups. She was able to provide, for which I was thankful.
Nonetheless, getting a glass of water should not be a 25 minute process, and for that Bampot has lost a star.
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