| rev:text
| - This review is for the consultation only (which was unprofessional and a major red flag. So I will make sure Theresa never touches my face.
I had a consultation for lip permanent make-up with Theresa the other day. I went there after work with my makeup still on, but I brought wipes to show her how my lips look like without lipstick/makeup.
When I entered her "office" she was busy running around and doing stuff, then she suddenly approached me and asked if I had a history of cold sores. I answered it in the negative and she mentioned that if I had cold sores she wouldn't want to tattoo my lips. Then she turned on the TV and told me to watch a 10-minute long info video about her business. Mind you, I was still next to the entrance in the waiting room, unsure whether to take a seat there or not.
It started to feel like a Harold Pinter scenario.
After I had watched the video, Theresa handed over a blue "goodie bag" filled with flyers and business cards. She made a few notes on her chart, mentioned the price for the procedure and was about to get rid of me. So I quickly asked a few questions which she didn't answer properly. Instead she rambled about weird stuff. Then I told her about my specific goals for my permanent make-up and thought she would want to see me without lipstick before giving advice. But instead she just recommended a generic line of action. This whole conversation happened in the waiting room (with other people coming and leaving) with me sitting on a chair and Theresa standing next to me.
Everything felt totally off and unprofessional. Furthermore, Theresa is quite unfriendly and I don't think she understood what I want (well, she didn't even ask about my expectations and concerns).
Conclusion, I would never take the risk and get any treatment with her!
PS: Theresa's reply to my review just proves my point.
She not only imputes dubious "health issues" to me, but also claims to know that my area of concern is resolved (how can she know without even looking at me?). Besides the fact that any detail about a client's health is confidential patient information, I am amazed that she is willingly publishing such information and doesn't worry about her trustworthiness.
But all that aside, the consultation was just extremely unprofessional. Even if you don't want to treat a customer/patient, the consultation should be respectful, customized and professional. Usually a serious doctor/provider does also explain patiently and in detail why someone is not a candidate for a certain treatment....
Also, check out the "not recommended" reviews where other people are describing a similar experience.
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