We are new to Preventitive as we were referred from a friend after we discovered two Scorpions in our home and he told us about Preventive. Our tech Victor came for our first spray and was very nice and informative. We had to get a re-spray done and i called on a short notice and rep let me know it might be a while because they were busy that day and to my surprise Mr.Victor showed up about 15 minutes later! I am very pleased with him he is great! Very friendly and a plus that he is bilingual! Keep up the great work!! Thanks Preventitive !!