So this morning I went on a road trip and before I left I said "I could use a Starbucks for my 3 hour drive" so I drove by and I ordered a caramel macchiato my favorite! And when I paid I asked to add a water and the rude lady said "next time order at the box so we can have it ready" I thought that was extremely rude, so I left happy cause I got my favorite drink. 30 minutes later I finally take a sip of my drink and instead of a caramel macchiato it tasted like milk with caramel, so disappointed.