So let me start off by saying if there was a zero star option that would be my view on this place. I can absolutely understand why there 2 1/2 Stars here. First off I placed my order of food to pick up an hour in advance and when I got there and paid for it the employee working the cash register said "give me a minute I'll get your food" (30 minuets later). I ask why even place an order in advance when there is people walking in and getting there food before me. Not only did it take over an hour but she also didn't give us utensils and our order was not correct. I'm not to sure who is running the show here but it might need a little more help on day shift. I probably won't be returning lol not like they really care anyways. Just be prepared when you go to this bdubs have a spare couple of hours on your hands.