Very disappointed, we git there on time and started late. My friend's hair looked crazy and she basically had yo tell them every step of the way how she wanted it. I brought my extentions with me and they didn't even put all of it in saying that my head was too small. ... hummmm they are the extension that I wear everyday .. I suspect the reason why she rushed through it was because she took too long to dry my hair always commenting that I had a lot of it I had specifically called to make sure everything was fine and specified that I had thick hair. They don't have the proper tools or knowledge to do a good job with clip ins but still charges you a quite a bit more yo have them put in. Because they didn't put all of my pieces of extensions in it looked like I had a long mullet, really not a good look. And the curls never held so it looked awful after an hour. Plus we were on our way to a wedding and I had a high collar outfit on and the don't provide robes or capes so half of my top got wet. Overall an awful experience.