I called about a motorcycle inspection and was told there was no appointment necessary and that I could bring the bike in at either 9am or between 3pm and 4pm. I proceeded to show up the very next day around 3:20pm and was told that they could not do it that day. The worker told me "I know, but we are behind on our work unless you want to leave it." He said "mechanic work comes first." I told him that I will take my business elsewhere, and he replied "that's fine." I know it is "fine" for me to choose another shop, but it is not "fine" if he wants to run a business. It is funny that patrons do not "come first" and/or honoring what you say. Perhaps Lifetime should start doing appointments to avoid the issue in the future. It is a good thing that I was not someone who rode very far to the shop. I will not be returning and suggest you do the same.