Me and 2 girlfriends purchased the Travelzoo offer where a 40 minute massage and a pedicure was $89. Oh, also throw in a glass of champagne. Pretty sweet deal.
The Good
1. Beautiful spa. Very luxurious and the steam room, sauna, changing rooms, relaxation room and reception were all very cleverly and beautifully architectured. Extreme decadence
2. Amazing Pedicurists. All 3 of us had great pedicures. They use Spa Ritual polish which is all natural and my pedicure has lasted the last 3 weeks
3. Very nice attendants. Staff in the spa (receptionist, locker room staff) were all very attentive and capable
4. Oils. The showers have amazing body oils and products that you can use. I slathered this stuff all over myself. It was out of this world with various different scents and imported from the Middle East
The Bad
1. My massage therapist was pretty awful. Imagine a feather massaging you. Yep. Total waste of time
2. We made reservations in January and were only able to get a weekend appointment in mid-March. I'm not sure if this kind of booking unavailability is practiced on all customers or just on people who purchase special deals. If it's the latter that's quite unacceptable
3. On the morning of our appointment, we received a call telling us that they had lost a pedicurist and would not be able to schedule our pedicures. The spa offered us a gift basket in lieu of the pedicure. After my firecracker friend kicked up a fuss and insisted they replace the pedicure with a facial as we didn't want worthless beauty products, the spa was able to miraculously schedule our pedicures per the original plan. Suspicious? I think so.
All in all, I probably wouldn't come here unless I get another deal like this considering their massage staff is questionable in talent. And if I do make it back for a massage, I'll probably be requesting for someone else than the feeble dame I got.