We are done. Many of the office staff are incompetent in their job. As the other stated NO ONE ever calls you back and have sent prescriptions to a pharmacy I have never used causing confusion and frustration. Dr. Imas I hope that if you read this you enjoyed the comic book my husband gave you and we enjoyed you as a docotr. But I sit here today never to return after the incident that took place this morning. I cancel my morning appointment and am just waiting to take my medical records else where. To bad your a great docotr with mediocre front office staff.