Food is great although we had ordered medium burgers and one came in our to-go a bit raw. Definitely would have went back to the kitchen if we had ordered in. Fish and chips are also awesome if you're seeking a bit of greasy goodness.
We were also confused about the whole point system but the manager cleared it up as far as what happened when we paid originally. Basically the $25 that you pay into the system is deducted from each item instead of zeroing out the bill for $25. I'm willing to bet this was an accounting piece that drove this which causes the wait staff tremendous pains. The online ordering system isn't ready yet either which stinks.
Overall it's good American food, somewhat like Cracker Barrel. Still a chain restaurant but not something you see everywhere.