My dryer crapped out on me. A&R came out & said it was a gas valve and the part could be installed the next day. The part arrived damaged & they had to reschedule. The repair man worked overtime (until 9:30pm) just to get my dryer fixed for me. They did not charge me for the part due to the inconvenience. So...in three short days they fixed my dryer at minimal cost. The repair man was friendly, clean, and respectful. I would recommend them to anyone in need of appliance repairs.