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  • Horrible, horrible property management company. Don't even know where to begin, but I totally agree with previous reviewer that communication is extremely poor and when I tried to give feedback on this, explaining in a calm way why we were canceling our contract with them, Mario (owner) became extremely defensive and arrogant. They obviously don't give a rats ass about you as a client (property owner) or the renters. They failed to notify us that the renters abandoned the property and left two months early on the lease, the only way I found out was to drive by myself. Then there was a lot of back pedaling when I tried to find out why no one called us the moment they were notified by tenants that they had left, so we could have put utilities back on before pool turned green. They knew about it on Friday and falied to tell us until I contacted them myself almost five days later. Unacceptable. Now our pool is green as power was off several days in summer. Whenever there were problems at the property, such as dryer breaking down, etc, it took a ridiculously long time for them to handle it and communicate. They basically are in it for the $$ they collect, quite easily with the online payments they demand from tenants, and are not the least bit interested in giving good customer service to either the tenant or the property owner. We will be filing a complaint with better business bureau and letting others know, they are just terrible and should not get away with conducting business this way.
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