After reading some of the other reviews, I have to defend In-N-Out. If you want a good burger and fries, you have arrived at the right place. Great milkshakes, too. As a female friend of mine once declared "good hangover food". I usually go through the drive-through, but the wait can be quite long. One good policy change they adopted was to accept credit cards. About a year ago, they were a cash-only business and I can't tell you how many times I saw people drive up to the payment window (at the drive through) and drive off without their food because they only had a credit card to pay with. In this day and age, I would think a business would have to accept credit cards just to survive.