When I booked the appointment they were very helpful and easy to schedule a cleaning right away. Lorenzo who set the appointment up was super friendly and informative.
The apartment came out so clean. They did a really good job. Our stove looks so new and none of those brown stains. Our bathroom was my biggest thing I wanted cleaned. They cleaned it so well it looks like the way it was when I first moved in.
So they were supposed to come between 12:30 to 1 pm. Well it was 2 pm and they didn't show up so I called them and they told me that they were running late due to short staff. I wish I was notified so I could reschedule. Well I waited since they said they will be at my apartment by 2:30 and I really wanted to have all this done by 4 pm before I had go to work. But they didn't show up until 3:00 which was starting to frustrate me because I wanted this done before I had to leave work so I knew if they needed to stay late. They ended up staying for 3 hours, which I understand since they were short staffed. And I believe they might have ran out of cleaning supplies as well, so I honestly believe they did their best and it turned out super clean.
Overall it was a rough start but I'm pretty satisfied with how it turned out. I just wish there had been better communication so I can make rearrangements.