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| - As I work very close to this McDonalds, I have been known to stop in occasionally for a quick bite during breakfast or lunch hours. As a former high school McDonald's employee, the 2 star rating doesn't surprise me, but people are often too unrealistic about their expectations at a fast food restaurant. I have never had a 2 star experience here! It's fast food, people!
The staff has always been very friendly and courteous. I've witnessed very playful interactions between the management and staff which I really appreciate. They keep the lines moving as quickly as they can. Sure, sometimes the dining room gets a little messy, but there is always someone cleaning tables and/or the floors when I am in there. I've witnessed how disrespectful and messy people are when dining in, so I imagine that it sometimes becomes difficult to keep up with them.
Yes, this location is in a busy part of downtown. Yes, it gets crowded during peak hours. Yes, you may have to wait for your food sometimes. Yes, there are often a lot of people hanging around outside as this is across the street from the T station. Remember these people are cranking out hundreds of orders each hour, so if you show up for a breakfast sandwich at 9am, you might expect to wait a little bit for your food. Sure, sometimes orders get messed up, but that happens when you expect your food to be ordered, prepared and delivered to you in under 5 minutes. I'm sorry if your order is the 1/100 that got messed up. They'll gladly fix your order if you ask. Give them a break!
Also, this place serves all day breakfast which makes them A-OK in my book.
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