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  • Not sure if I will use them again. My car had a scratch on the side they gave me estimate I decide to use them. Had a previous great experience with them. This time was different. We had appointment for Monday 9:00am from week before. It took them over 40 minutes to get a person who can help us with check on the car. Lady on the front is something she never says anything, never smiles, just looking and pretty much doing nothing. No updates that someone will come or not. There was a manager who did not look very interested in helping either. The guy who looked the car was very pleasant but that all. He told Me and my wife that he will updated us how everything is going and if the car will be ready Thursday or Friday. So only update I had was for extra $80 needed because was not included in the estimate. So I start calling Thursday to see where they are and was told that Friday car will be ready. So No one called Friday. I stay calling again because we had a rental car to return sane day. Was told should be done not later by 11:30am. Called again and now was told that they will be ready after 3:30pm. The only call received was after 4:00pm that car is ready for pick up. Now I was still at work my wife supposed to go swap cars and they told me over the phone that can not accept credit cards over the phone. The front desk lady very unprofessional. Reparto was done Great. Customer service 0. Will not use them again.
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