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  • I had the worst experience coming here the other day. It was my first time to a ruby Tuesdays and I'll never be back. I ordered a very simple meal.. bacon cheeseburger with just meat and cheese. They had to bring me my order four different times, and it still wasn't right. First, my friend said that he didn't think the server was listening very well when I told him my order. My friend got up to find our server, and make sure that he knew I only wanted meat and cheese. When the food came out, the burger had everything on it. I told my server that it was supposed to be meat and cheese only. He took it back to the kitchen, and brought it back out with no cheese but everything else still on it. I told him it still wasn't right, so he took it back again. When he brought it back out, it had only the patty. Not even cheese. I told him it still wasn't right, and his way to fix it was bringing me out a single slice of unmelted cheese to slap on my burger. There wasn't even bacon on it, even though I ordered the bacon burger. The manager came by to see what was going on, and didn't do a thing. She said it was only miscommunication. Sorry, but no one should mess up an order four times when it was just a simple burger. Then for the first time about 5 minutes before we were about to leave, the server finally stopped by to ask if we wanted refills. My friend asked for a quick one, but the server brought back the completely wrong drink. Our entire order was messed up. Do not go to this ruby tuesdays, you will have a terrible experience. The manager had to talk to the tables around us as well and apologize for the service they had recieced too. Don't waste your money here!!
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